Terms & Conditions
Please read these terms carefully before using our services.
Last updated: December 2025
Introduction
Welcome to E-Com Array. These Terms and Conditions govern your use of our website and services. By accessing or using our platform, you agree to be bound by these terms. If you disagree with any part of these terms, you may not access our service.
Account Terms
- •You must be at least 18 years old to use this service
- •You must provide accurate and complete information during registration
- •You are responsible for maintaining the security of your account
- •You are responsible for all activities that occur under your account
- •You must notify us immediately of any unauthorized use of your account
Orders & Payments
Placing Orders:
- All orders are subject to acceptance and availability
- We reserve the right to refuse or cancel any order
- Order confirmation does not constitute acceptance of your order
- Prices are subject to change without notice
Payment Terms:
- Payment must be received before order processing
- We accept all major credit/debit cards, UPI, and COD
- All prices are in INR (Indian Rupees)
- Payment failures may result in order cancellation
Shipping & Delivery
- •Delivery times are estimates and not guaranteed
- •Shipping charges are calculated based on weight and location
- •Risk of loss passes to you upon delivery to the carrier
- •You must provide accurate shipping information
- •We are not responsible for delays caused by shipping carriers
Returns & Refunds
Return Policy:
- Returns must be initiated within 7 days of delivery
- Products must be in original condition with tags attached
- Some products may not be eligible for return (e.g., personal care items)
- Return shipping costs may be borne by the customer
Refund Policy:
- Refunds will be processed within 7-10 business days after return approval
- Refunds will be issued to the original payment method
- Shipping charges are non-refundable unless the product is defective
- Partial refunds may be granted for damaged or used items
Product Information
- •We strive to provide accurate product descriptions and images
- •Colors may vary slightly due to screen settings
- •We do not guarantee availability of all products
- •Product specifications are subject to change without notice
User Conduct
You agree not to:
- •Use the service for any illegal purpose
- •Violate any laws in your jurisdiction
- •Infringe upon intellectual property rights
- •Transmit harmful or malicious code
- •Attempt to gain unauthorized access to our systems
- •Harass, abuse, or harm other users
Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of E-Com Array and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.
Limitation of Liability
To the maximum extent permitted by law, E-Com Array shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our service. Our total liability shall not exceed the amount paid by you for the products in question.
Governing Law
These terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in India.
Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the service after changes constitutes acceptance of the modified terms.
Questions About These Terms?
If you have any questions about these terms and conditions, please contact us:
Email: legal@ecomarray.co.in
Phone: +91 1234567890